Lightweight helpdesk plugin for redmine. See Mailchimp Integration; Get this plugin. It is increasingly used both to provide external support and, above all, to provide internal support, when we do not need our internal customers to be Redmine users as well. agile. 0.30.1 (2019-06-10) Compatible with Redmine … Editable drag & drop Scrum and Kanban boards and Agile charts. By Kevin Porras (0) Redmine … Atom. Drag & drop Scrum et Kanban tableau avec des graphiques Agile. Try integrated Help desk solution by Easy Redmine for improved customer care and smoother processing. Answers can be send to the supportclient by checking the support checkbox on a journal. Helpdesk Plugin; Drive Plugin; CRM Contacts Plugin; RedmineUP Plugins FAQ; Easy Redmine; Easy Redmine Plugins Menu Toggle. Redmnine Help Desk in Easy Redmine 10 – all you need for professional support is here. Simplify settings of plugin; Fixed: send notifications by HelpDesk mail; Fixed: permissions for view stats; Fixed: request timers (execution, serve, etc) stop\start triggers; Fixed: approve delegate ; Fixed: bugs for Chrome >= 63; Added: create discuss from enroll; Added: send request to departments without service; Added: … Integrated with Helpdesk plugin [Helpdesk - developer's site] [Helpdesk at Redmine.org] Integrated with Invoices plugin [Invoices - developer's site] [Invoices at Redmine.org] Integrated with MailChimp, via an additional plugin. Management of Support tickets inside Issues. helpdesk. Redmine tasks are automatically converted into tickets using this plugin. Redmine Help desk plugin. More than 300.000 Redmine users are supported via this Help desk solution by … Subject Author Created Replies Last message; Best plugin for GitHub integration: James Leighs: 2018-01-12 13:50 : 0: Is there a plugin that allows you to create types of projects? Get an instant overview of cash flowing in and out of your projects. The Helpdesk plugin allows you to convert Redmine into an application for users support such as Zendesk, Freshdesk or Help-Scout. It's heavily inspired by Redmine Messenger but supporting only Slack. No need to … Plugin also allows to auto-renew the certificates and custom issuing/re-issuing and revoking/deleting. Adds the email sender-address of an anonymous supportclient to the custom field 'owner-email' of a ticket which was created by a support email. Home; Product; Features; Easy Redmine; Trial . Hide Sidebar CRM A luxury buttons ERPmine Lightbox Plugin 2 Usability. Contacts, accounts and deals management inside projects. Redmine Helpdesk. Keep full control with reports and filters. Installation notes 1. Allows managing subscribers from CRM contacts and companies. This plugin allows to send notifications from your Redmine installation to Slack. Features. Εξερευνήστε το plugin τώρα! Cashflows . Redmine Easy poskytuje komplexní HelpDesk řeÅ¡ení pro vaÅ¡e profesionální péči o zákazníka. πελατών. agile. Looking at an issue, you see all customer information with tags, contact information, and previous customer tickets. Answers can be send to the supportclient by checking the support checkbox on a journal. To do this, you can implement the Redmine Help Desk plugin, which stands out for adding the following functions to the platform: Tasks become tickets . The ultimate tool for customer support. To have Easy Redmine process mailboxes, they need to be connected in the following way. You can create a helpdesk for each Redmine … Level up your Redmine with RedmineUP plugins and themes. This is a bundle of Easy Redmine plugins that streamlines all customer processes. Overview; Activity; Roadmap; Issues; Spent time; Contacts; Settings; Helpdesk reports First response time Busiest time of day Customer satisfaction Helpdesk tickets. You can use one or several projects as helpdesk projects. This plugin is being the protagonist in my last works of implementation of Redmine in companies and organizations. Redmine Helpdesk Plugin. Enjoy administration simplicity, adaptivity, … Adds the email sender-address of an anonymous supportclient to the custom field 'owner-email' of a ticket which was created by a support email. Easy customization. Set your SLAs and provide your clients with a top quality support and increase their satisfaction using Easy Redmine Help Desk. Plugin … Lightweight helpdesk plugin for redmine. 0.33.1 (2019-09-24) Compatible with Redmine 3.4.x. All with a light yet robust CRM Plugin. RTL Radio utilise Easy Redmine afin de gérer le helpdesk, les ressources, la présence et bien sûr tous les projets informatiques et logiciels. Adds automation features that save time and makes processing request faster. Directeur des systèmes d'information , RTL Radio Deutschland GmbH … Administration >> Helpdesk >> All Mailboxes >> Add Mailbox. checklists . User-friendly interface. Udforsk plugin nu! Plugins. Lightweight helpdesk plugin for redmine. Contribute to ionics/redmine_helpdesk development by creating an account on GitHub. Simple, yet powerful checklists for issues. Redmine ticket update reminder plugin that sends email reminder to the assignee and a globally defined cc'd user when the task has not been updated within the desired duration. Mario Viña: 2017-12-05 10:09: 7: Added by Andriy Lesyuk almost 3 years ago RE: Is there a plugin that allows you to create types of ... Plugin … The GLPi Plugin Directory : All the plugins made for GLPi, by the GLPi open-source community Plugins Directory. Here you can browse and search Redmine plugins. Managing … Main features: Fetching emails via POP3/IMAP … … Main functions: Listing, sorting, searching and filtering of the certificates; List rows … With Helpdesk plugin we can give support through Redmine … We also care about admins. Using both plugins you will be able to provide a complex solution to manage your customer support. Enter valid credentials of your mailbox - click Test to make sure Easy Redmine can reach the … Activate Cashflows on your Global Gantt and easily display planned and actual cashflows right in your project … With a Redmine 4 individual email notifications and Helpdesk plugin alone, you will be able to provide effective customer service. Announcements or discussions about Redmine plugins. 0.31.4 (2019-06-11) Compatible with Redmine 3.4.x. helpdesk. Premium Professional Redmine Plugins conçus pour gérer tous les aspects de votre entreprise - Projets Agiles, assistance clientèle, clients, finances et plus encore. Easy Redmine allows you to track time spent on tasks and projects in several ways, including stopwatches and manual input of time on tasks. Browse... Register a new plugin. Explore plugin now! Helpdesk is fully integrated with the Redmine Issues module and Redmine CRM plugin from RedmineUP. Redmine by Easy provides a complex HelpDesk solutions for your professional customer care. Admin . In each of your Redmine … Redmine VPN plugin is for Web UI OpenSSL certificates accounting and administrating in combining with OpenVPN and Iptables. Greetings, Greg Be effective and stylish. Environment: Redmine version 3.2.0.stable Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu] Rails version 4.2.5 Environment production Database adapter Mysql2 helpdesk-send-to-owner-default is set to "Yes", "owner-email" is checked. Create and manage workflows and sales funnel. Redmine af Easy giver en kompleks HelpDesk løsninger til din professionelle kundepleje. The theme is designed to style the most popular Redmine plugins from RedmineUP company in particular. Leave a Comment / Redmine … On the task page, you can see the history of messages between the client and the Helpdesk, which has generated that task, and also access their previous tickets. Helpdesk executes one-on-one customer service with reply templates, SLA … This is demo of Redmine Helpdesk plugin http://redminecrm.com/projects/helpdesk … Content. Redmine Equipment and Helpdesk plugin integration; Redmine Storehouse plugin integration; Russian language support; Access rules and roles integration; Developed by Soft Story - a@global-story.ru. REDMINE-EVOLUTION theme. Redmine Helpdesk. The Helpdesk plugin integrates with Redmine tasks and with the CRM Contacts plugin (free version; pro version is not required). Best Regards Peter Helpdesk plugin by RedmineUP. Nous aimons la complexité – avoir recours à une solution tout-en-un est tout simplement merveilleux. Features. Redmine Helpdesk plugin demo. 2.2. No need to … Now we can start with the actual setup of Helpdesk components. This way, we can take advantage of a lot of rich features included on Slack. Prozkoumat plugin teď! invoices. The revolutionary design. Contacts With the CRM plugin… Redmine can be used to manage a customer support or internal ticketing system (employees, collaborators, among others). Redmine Helpdesk Plugin: service desk for Redmine.¶ Helpdesk turns e-mails and Redmine issues into customer support tickets. Help Desk Try integrated Help desk solution by Easy Redmine for improved customer care and smoother processing. crm. 2 ticket(s) 2 customer(s) Overview. Gantt Plugin; Mindmaps Plugin; Redmine Outlook Add-in; Blog; Discounts >> BEST REDMINE PLUGINS DISCOUNTS HERE ; 5 free Redmine plugins you should always install . All related contacts can be used to generate a CC list so you can send messages to them as well. Plugins . Gérez un service à la clientèle complet avec des tickets d'assistance. Full-responsive theme. Supported Premium plugins: Agile, Helpdesk, CRM; Other supported plugins: People, Resources, Finance; Every plugin will look great! 2.1. Changelog. New Plugins . Redmine Slack . Timo Muller. Redmine Helpdesk Plugin: transforms your Redmine into a featured online support system Manage contacts and deals, store files and track your tasks. General information about Redmine plugins and how to install them into your Redmine can be found at Plugins.