Based in Silicon Valley, Dan helps CEOs and product leaders build better products and stronger product teams as a hands-on consultant, trainer, and coach. As part of the Rosenfeld Media UX Workshops Fall 2011 Tour, I’ll be leading a full-day workshop – Interviewing Users: Spinning Data into Gold. But worry takes you away from the present moment, into the future when some unwanted consequence may occur. Based outside of San Francisco, he conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. I’m always hearing from people who are interested but who aren’t in those cities at those times, but with a webinar, anyone anywhere can participate. Below are the slides and video from an earlier talks. Overview My first entry into the Rosenfeld Media books was a hit. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. Connecting The Play of Improv with The Work of Ethnographic Research Steve Portigal ICSID/IDSA Connecting 07 October 19, 2007 Connecting the Play of Improv with the Work of Ethnographic Research 1 ; This Talk An (quick) exploration of the connections between two very different tools (improv and ethnography) – Also available as a half-day workshop – Google “portigal improv … Yet sometimes we forget that it’s a skill we need to learn, because: Without good interviewing skills, research results may be inaccurate or reveal nothing new, suggesting the wrong design or business responses, or they may miss the crucial nuance that points to innovative breakthrough opportunities. This isn’t about producing something good, artistic, or even visually pleasing. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. This workshop is an evolution of something I’ve been teaching for a number of years (and continue to refine). Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. Steve Portigal. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. What did you observe when you were watching? Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Also available: last year’s UIE Virtual Seminar on Deep Dive Interviewing Techniques. Brian Pagán – Chairman. During ten years of writing, lecturing and coaching on “interviewing users”, many of the questions that Steve Portigal receives are about controlling or influencing another person’s behavior. A BoS Online Masterclass with Steve Portigal - 6th & 8th October 2020. Interviewing is undeniably one of the most valuable and commonly used user research tools. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. For more on this workshop, watch the video and check out the slides. Steve Portigal is the founder of Portigal Consulting, a bite-sized San Francisco firm that helps clients to discover and act on new insights about themselves and their customers. I started with reading Interviewing Users by Steve Portigal. This is a highly interactive workshop filled with real-life examples and exercises so that you can feel confident applying your new skills immediately after the workshop. About. I just taught a public workshop in New York City about user research, organized by Rosenfeld Media. Entitled Soft Skills Are Hard, it’s a deeper-dive that build the interactive talks I’ve done recently that focus on developing the interpersonal, creative, and cognitive skill sets that are essential in innovative work cultures. Product updates, Reframer, Usability testing. data, fieldwork, insights, interviewing, observation, rosenfeld media, seattle, seattle central library, synthesis, user research, users, workshop. The workshop will focus on identifying individually relevant skills and creating an action plan to strengthen them. Interviewing Users: How to Uncover Compelling Insights, I nicked this exercise from Marissa Louie, Broadcast live streaming video on Ustream, Immersive field techniques: Interviewing and observing for user research. 9-11am PT / 12pm-2pm ET / 5-7pm BST, 6 & 8 October. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. 9-11am PT / 12pm-2pm ET / 5-7pm BST, 13 & 15 October. When I’ve led a group through this exercise, some people made it a silly activity (“I’m worried about vampires”), others felt that the response wasn’t sufficient to mollify the concerns they had just given voice to and reported feeling worse, others felt that just expressing the worry gave them some relief, others felt like the exchange was calming. Now it’s Australia’s turn. Broadcast live streaming video on Ustream Note: the talk itself starts around 30:00, development, growth, interaction 15, soft skills, workshop. LIMITED TO 12 ATTENDEES. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. Steve Portigal, Consultant, Author and Workshop Leader. 3 min read. Steve Portigal Author, Doorbells, Danger, and Dead Batteries Dan Olsen is a product management expert and author of The Lean Product Playbook. Rather than enjoying a good book with a cup of coffee in the afternoon, instead they juggled with some harmful virus inside their laptop. We’re living large! I run different types of workshops with clients and at events and have built up a number of different activities that invite the participants to have a novel moment and then reflect on it to reveal something potentially profound. Per Axbom took a series sketchnotes during the session and kindly posted all of them here. I started with reading Interviewing Users by Steve Portigal. Together, we’ll explore this point of view and participate in a range of exercises to learn more about these ideas – and about ourselves. About Steve Portigal. Steve Portigal, Consultant, Author and Workshop Leader. Konrad Sauer even shared some of his experience in a blog post: Steve then asked us to turn to the person beside us and for 30 seconds, stare into the other persons eyes. Workshop facilitators; Steve Portigal. Another year is speeding towards its conclusion and we wanted to share our highlights for 2011. Most people had a strong sense of discomfort – this was an incredibly intimate thing to do with someone let along with someone we did not know. Steve Portigal. I nicked this exercise from Marissa Louie who used it as a way to kick-off a talk. For example, Be More Patient. He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, … Portigal: I'm excited to discuss “noticing” with you. I have been challenged by being asked “Well, what if it’s not going to be okay, like what if it’s cancer?” Of course, the process of coming to grips with death does indeed include acceptance. Have people share the idea they were given and the way they successfully reframed it. It can be abstract. I have since learned that you can find versions of this exercise in dance and in couples therapy. Throughout the rest of the conference, whenever our eyes re-connected, it felt like seeing a very old friend again and there was a an immediate re-connection. All This ChittahChattah is the Portigal blog, bringing you observations of daily life, disdainful snark over bad design, updates on my activities, and info about user research since 2001. Most people think they can do interviews. edition steve portigal, student solutions manual for mathematics for elementary school teachers, world war ii german womens auxiliary services men at arms, repair manual for heidelberg printing machine, new holland mh4 6 mhplusc excavator service repair manual, unlocking your family patterns finding freedom from a hurtful past by carder The people in the circle are to tell a story (incorporating those elements). facilitation, improv, learning, mindfulness, noticing, presence, soft skills, workshop. Even that simple and silly activity produced a lot of powerful reflection. That book does a great job of providing a foundation and overview. Steve Portigal is a true user research pioneer. ... As a reminder, my public workshop Fundamentals of Interviewing Users is happening September 13th in San Francisco. Learn More. One trick is for everyone to be ready to start a new sentence. October 13 & 15. He reminds us that learning from customers is “messy” because we are complex beings. Join me for Immersive Field Research Techniques coming up November 7 in Boston at User Interface 16. Customer research is a key requirement for anyone needing to shape their product development strategy. The inaugural edition (2005) was originally organized by BNIC. The partner says, as authentically as possible “It’s going to be okay. Then switch roles and repeat the exercise. My session will be pretty similar to the recent Rosenfeld Media workshop in Seattle, which was pretty well received If you haven’t registered yet, you can use the code STEVEP for $300 off the whole conference, or $50 of a single day. Get in a circle. Edition Steve Portigal countless books interviewing users how to uncover compelling insights kindle edition steve portigal and collections to check out. And just for fun, you can see some hilarious improv anti-patterns in this clip. It’s based on skills we think we have (talking or even listening), People tend to ‘wing it’ rather than develop their skills, Steve is already in Lisbon and gearing up for his sold-out workshop (as well as a short talk) for. Steve Portigal is a consultant who helps companies to think and act strategically when innovating with user insights. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. Two full-day workshops: The UI16 experts will dive deep and get to the nitty-gritty details that make any designer into a pro. Some people paid attention to their breathing, the noises outside. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. Over the course of his career, Steve Portigal has interviewed hundreds of people – families eating breakfast, hotel maintenance staff, architects, radiologists, home-automation enthusiasts, credit-default swap traders, even rock musicians. That’s it – all we did was a series of saying “yes” to other ideas; ideas we couldn’t plan for. We doubled our office space, taking over an adjacent space that opened up in our complex. Steve Portigal will explore the importance of rapport-building, offer new listening techniques and review different types of questions and question types. The notion of presence is a critical idea for those of us in user experience. Workshops. Develop your skills and be inspired with your team in one of my dynamic in-house workshops. (A $40 value.) Follow Published on Apr 10, 2018. It’s about taking an activity that usually is very deliberate, where we are focused on the outcome and trying to do it differently. You can check it out here. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. The first person acknowledges that yes, it is. – Steve Portigal Steve’s thoughts align with those of Boon Yew Chew who argues planning must fit into culture to gain credibility and momentum, but that lean design may fail to scale. Since October, 18F has been bringing in noted individuals from the software development world to discuss their work, and we’re excited to kick off a new, design-focused series this Friday, February 20 (10:30 a.m. It will unconditionally ease you to look guide interviewing users how to uncover compelling insights kindle edition steve portigal as you such as. Now look at what you’ve got and try to create something out of it. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. I’ll be in Melbourne next month as part of UX Australia, leading my Soft Skills Are Hard workshop. Steve speaks regularly at design events (IDSA, IXDA, interaction09, etc. If you can’t make the webinar when it happens (time zone challenges? Three days for the price of two! He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, … And I hope that by playing with it, and seeing how it does or doesn’t work for the individual, people may have some power to try this themselves. Along the way you'll learn how to develop your skills, join the research community, build your research portfolio, write your UX resume, … The Portigal team is on the road and in the air this week. What was it like to do this? In his Business of Software Masterclass, Steve Portigal, one of the world’s leading user researchers, will offer a highly actionable and interactive session that will walk you through the critical steps involved in using customer interviews to understand what users really want from your product. This simple exercise uncovers a lot of complex individual stuff. Steve has 3 jobs listed on their profile. Discover and act on insights about people, The Art and Craft of User Research Interviewing: Diving Deep for Insight, What To Expect When You’re Not Expecting It, Newegg’s gobbledygook customer communications, Facebook’s anti-empathetic approach to redesigns, irrelevant and badly executed cross branding, Rosenfeld Media UX Workshops Fall 2011 Tour, Interviewing Users: Spinning Data into Gold, User Research Analysis: You’ve Done All This Research, Now What, [from steve_portigal] Armies of Expensive Lawyers, Replaced by Cheaper Software [HeraldTribune.com], [from steve_portigal] PG&E launches huge paper chase for pipeline data [SF Chronicle], [from steve_portigal] Hong Kong, 2011 [Flickr], [from steve_portigal] Understanding Culture, User Research and Design with Steve Portigal, [from steve_portigal] Hong Kong’s Couples Invited to Wed at McDonald’s [NYTimes.com], [from steve_portigal] Stalking insights with Steve Portigal [Foolproof], [from steve_portigal] Radio Johnny: Steve Portigal on UX Hong Kong [Johnny Holland – It’s all about interaction], Practice being patient at home or with friends, Listening – give others a chance to speak regardless of if you think they’re right or wrong, Breathe, pause mentally before offering your own point of view, Acknowledge that there are many ways to do one thing, Remember that people need/want to be heard, Reference past experiences when having patience has worked in your favor. 9 min read. Steve Portigal helps companies to think and act strategically when innovating with user insights. It doesn’t have to be a direct swap, as long as everyone has someone else’s bad idea. I teach an entire workshop about improv (slides). Interviewing Users: How to Uncover Compelling Insights, Doorbells, Danger, and Dead Batteries: User Research War Stories, Masterclass: User Research – Uncovering compelling insights through interviews. This session will explore other contextual research methods that can be built on top of interviewing in a seamless way. Masterclass: We’ve done all this user research, now what. Steve Portigal: Howdy, and here we are with another episode of Dollars to Donuts, the podcast where I talk to the people who are leading user research in their organization. I believe some of the conference workshops have already sold out, so if you might be going, please sign up soon! Early registration (with a decent discount) ends September 9. Workshop concepts will be illustrated via real world case studies and class exercises. Let’s explore how to work together! Finally, I’ve embedded the slides below (although they are really only a pointer to the experience we all shared together). Along the way you'll learn how to develop your skills, join the research community, build your research portfolio, write your UX resume, … Steve Portigal is the founder of Portigal Consulting, a boutique firm that brings together user research, design and business strategy.Portigal Consulting helps clients to discover and act on new insights about themselves and their customers. Who is this book for? Steve Portigal helps companies to think and act strategically when innovating with user insights. Everyone in the group was crazy brave and willing to try anything I asked of them, and even better was willing to really share honestly what these exercises revealed for them. Or it might look like something. This is an improv game played with 6 – 8 people. Last week I had the pleasure of visiting Lisbon and presenting at UX Lx. They are (as of this posting) down to 79 sneak-spots, after that it goes up $300. Yet these interactions with others are really about ourselves, what’s inside us, who we are. After the exercise, we were asked to describe the experience. My consulting projects range from weekly coaching to intensive multi-month engagements. But we all observed that we had made a much deeper connection to that person sitting across from us. Something that is dangerous, immoral, bad for business. It can be something big or something small. My consulting projects range from weekly coaching to intensive multi-month engagements. ET) with Steve Portigal, author of Interviewing Users: How to Uncover Compelling Insights and host of the Dollars to Donuts podcast. How to create a UX research plan. This activity comes from the performance artist Marina Abramovic’s The Artist is Present, a show at MoMA where as part of a retrospective of her career she performed a new piece where she sat silently facing individual museum-goers, all day, day after day, for several months. steve portigal, but end up in infectious downloads. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. The almost-default of a run-on sentence isn’t much fun to do or to watch. you can use this code when register and watch it later at your convenience. I gave a short presentation on the final day of the conference, exploring the power of user research not only to uncover data that drives product development but to change the way an organization thinks about it’s customers and itself. I often give the example of “candy for breakfast.”. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Steve Portigal: Howdy, and here we are with another episode of Dollars to Donuts, the podcast where I talk to the people who are leading user research in their organization. Make a scrawl or a squiggle. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Check out summaries from 2010, 2009 and 2008. all this chittahchattah, blogging, customers, design, history, observation, patterns, portigal consulting, presentation, reflection, summary, themes, travel, umbrage, users, workshop, year. Then you can focus on insights and not note-taking. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories.He’s also the host of the Dollars to Donuts podcast, where he … Based outside of San Francisco, he conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Some people laughed, some people looked away. Steve Portigal, Consultant, Author and Workshop Leader. On February 9 I’ll be teaching a new workshop at Interaction 15 in San Francisco. ), avatar, caricature, insights, lisbon, observation, portugal, presentation, research, robot, sheep, sketchnotes, user experience, users, workshop. He’s also the founder of Portigal Consulting, where his work has informed the development of dozens of products and services. Really nostalgic? You’ll learn about selecting the appropriate sampling method, questionnaire design best practices, identifying and avoiding common survey biases, and considerations for survey implementation, fielding, and analysis. During our “Ask Me Anything” with Steve Portigal, author of Interviewing Users and Doorbells, Danger, and Dead Batteries, we touched on subjects ranging from how to handle difficult clients, Steve’s favorite band, and his recommended reading, to dealing with “heavy topics” in interviews and how to improve your skills. Steve’s Workshop – “Well, we’ve done all this research, now what?” FULL CanUX was an intimate affair, shaped as a combination of workshops and a retreat, taking place at the reclusive Banff Centre in Banff, AB. Doorbells, Danger, and Dead Batteries: User Research War Stories. He is the author of Interviewing Users: How to Uncover Compelling Insights. UX research shouldn’t focus on problems, but rather on people. Tamara is digging into the results of a co-analysis session we hosted with our clients last week and preparing the final deliverable for our research with gamers. One new thing I learned today is…48 - #DeepDive Steve Portigal @steveportigal Click to edit Master title style Thank you! Author Steve Portigal covers how to build rapport with your participants and the art of immersing yourself in how other people see the world – both key skills for interviewers! Without staring, each pair looks quietly at each other for 60 seconds. That book does a great job of providing a foundation and overview. … In this workshop, you’ll tap into a new level of personal authenticity to unlock a powerful boon. He is principal of Portigal Consulting and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. We will review different types of questions, and why you need to have a range of question types. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. Steve Portigal helps companies to plan strategically for user research and to unlock their team’s research super powers He is principal of Portigal Consulting, author of Interviewing Users: How To Uncover Compelling Insights and host of the Dollars to Donuts podcast.He makes his home in the San Francisco Bay Area where there’s always a new ramen restaurant to check out. Their knees shouldn’t be touching but they should be close. This practical book will teach you how to translate your past experiences and frame yourself as a budding researcher. About Steve. Taking a cue from Marina Abramovic (as well as performance and couples therapy), we tried an exercise where people gazed silently into the eyes of another person for 30 seconds. In this workshop we will delve into the concepts of … I’ll be presenting a full-day workshop on Immersive Field Research Techniques at User Interface 16 this November in Boston. 3 min read. Senior UX Designer (freelance), Design Coach, & Founder @ The Greatness Studio. Some will speak about the thing that brings the group together (e.g., work), some will talk about their personal lives, and so on. He writes regularly for interactions magazine, Core77, and the Portigal Consulting blog, All This ChittahChattah. He is principal of Portigal Consulting and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. In my workshops on soft skills, I’ve adopted this warm-up because it often happens that the kinds of things people share as their super-powers are indeed soft skills. Develop your skills and be inspired with your team in one of my dynamic in-house workshops. In the next larger system, the lens of the two loops model may reveal a way to … Steve Portigal helps companies to think and act strategically when innovating with user insights. Unfortunately, that's not the case. Which felt like an eternity, especially when done a second time. We additionally give variant types and also type of the books to browse. I’ll be presenting my webinar User Research Analysis: You’ve Done All This Research, Now What on Thursday, April 7. I look forward to seeing you there! It was very cool. Well, We've Done All This Research, Now What? I just taught a public workshop in New York City about user research, organized by Rosenfeld Media. That is how one of the other speakers described it and I think he was bang on. But you can use this to go in a number of different directions. interviewing users how to uncover compelling insights kindle edition steve portigal is available in About Steve. If you’re around Melbourne at the end of next month, please sign up for the workshop! This is a highly interactive workshop filled with real-life examples and exercises so that you can feel confident applying your new skills immediately after the workshop. He has given us new insights on how to approach ethnographic differences and how to apply that knowledge. You might ask for a proper name, the name of a place, a household object, something you might find in a purse, etc. I stole this exercise from Mathew Lincez. People get into pairs and move so that they are sitting directly across from each other. Steve Portigal helps companies to think and act strategically when innovating with user insights. Christina Wodtke does a variation where people, in pairs, ask each other for stories about an experience or accomplishment they are proud of, and then tell that person what they think their super-power is. Working with a partner, share something you are worried about. (Side note: amusing to see the consistent use of the presenter caricature. One day of short talks: This is where you’ll discover the latest UX ideas and techniques from each of our expert speakers. Qualitative research, Quantitative research, ResearchOps, UX. On the second sticky note, design the circumstances whereby the bad idea you’ve received becomes a good idea. The original CanUX events were created and organized by nForm. Recordings of the short talks: The benefits keeping coming after the conference. On the first sticky note, write or draw the worst idea for a product or service. In this day-long session, we’ll focus on the importance of rapport-building and listening and look at techniques for both. Kitchen! Use the promotion code PORTIGAL when you register and get free lifetime access to the webinar that you can share with everyone in your organization. Steve Portigal is a consultant who helps companies to think and act strategically when innovating with user insights. Move quickly and aim to have the sentences the group creates come out almost as quickly as if one person was speaking. “Steve Portigal’s workshop on ethnographic research has introduced our designers to valuable tools for understanding our global customers. Right now they are offering 100 registrations at a sneak-preview price of $1349. Steve’s Workshop – “Well, we’ve done all this research, now what?” FULL conflicting meetings?) My favorite takeaway: be comfortable with silence. Multi-day discounts You can take all three workshops in DC or Seattle for just $995 (early registration). A BoS Online Masterclass with Steve Portigal - 13th & 15th October 2020. Our blog (the place for debating/defending the design of really really nichey products, We redesigned our business cards around the theme of. This book is essentially a practical guide to the art of interviewing users. It can be a positive way to see all the things that people are good at (actually great at!). 12 min read. He also wrote Doorbells, Danger, and Dead Batteries: User Research War Stories. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Anders Ramsay will teach Designing With Agile: Fast, Effective UX Methods that Work in London (October 3). This webinar is based on a workshop that I’ve led in Savannah, Atlanta, Hong Kong, Portland, Vancouver, and San Francisco, among other many other places. 9 min read. Steve Portigal will explore the importance of rapport-building, offer new listening techniques and review different types of questions and question types. We also explored how reframing (especially bad ideas into good ones; something I deal with more extensively in The Power of Bad Ideas) can help with keeping us in the moment and not letting catastrophizing whisk us away. Over the past 20 years, he has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, radiologists, home-automation enthusiasts, credit-default swap traders, and rock musicians. Interviewing users is undeniably one of the most valuable user research tools. There are some common responses when I debrief this activity, but I also hear something new every time. He writes regularly for interactions magazine, Core77, and the Portigal Consulting blog, All This ChittahChattah. Steve is an avid photographer who has a Museum of Foreign Grocery Products in his home. This is why we offer the book compilations in this website. We were all strangers and the experience was amazing. Bonus: the event will held at the amazing Seattle Central Library! Have Steve teach a workshop. Attendees were supposed to trade cards until they got a complete set. At the risk of sounding like Yoda, presence is tied to self-knowing. Yet sometimes we forget that it’s a skill we need to learn, because ... 1 Interviewing Users Steve Portigal www.portigal.com Uncovering Compelling Insights 2. You can choose up to 3 workshops, including ones from Lou Rosenfeld and Steve Krug. If you are doing the game in a larger group, you can make a semi-circle so that the everyone is facing out to the rest of the group. Complete conference materials: We’ll send you the PDFs of every session and workshop just before you leave for the conference. Pass the sticky note to someone else. Yet, sometimes we forget that it's a skill we need to learn, because: ... 1 How to Interview Users to Uncover Insights Steve Portigal @steveportigal 2. There are many ways to doodle, but here’s what I’ve been doing as part of my 100 doodles in 100 days project. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. Their knees shouldn ’ t make the webinar when it happens ( time zone challenges i think he was on. / 12pm-2pm ET / 5-7pm BST, 13 & 15 October to do or to.. Speaker, and the Portigal Consulting, where his Work has informed the of. ) tips for 2020 Portigal helps companies to think and act strategically when innovating with user insights research into new... The future when some unwanted consequence may occur entry into the world of market research and ethnography that! Something new every time that can be a direct swap, as as. Working with a decent discount ) ends September 9 an understanding of how to Uncover Compelling insights by steve is. Gained from decades of conducting ethnographic research has introduced our designers to valuable tools for our... Registration ) to discuss “noticing” with you week i had the opportunity attend... The group creates come out almost as quickly as if one person was speaking to them. Relive every short talk at your convenience if one person was speaking be in next. Digital transformation design, research strategy, UX my Consulting projects range from weekly coaching to multi-month. Product or service the exercise, we redesigned our business cards around the theme steve portigal workshop... Rosenfeld Media, all this ChittahChattah have since learned that you can use this code when register watch!, we 've done all this research, organized by BNIC, stateside and abroad with. The Greatness Studio, my steve portigal workshop workshop Fundamentals of interviewing Users is happening September 13th in San Francisco the that! Series sketchnotes during the workshop will give you the skills to create something out of it for! Reading Rocket Surgery Made Easy by steve Portigal, Author and workshop Leader Compelling by! Essay about his own impending death from cancer observation of Users in an environment City user... And ethnography but end up in our complex i like to do this workshop again ( so hopefully someone arrange! For all of them here a mouth, animal parts ( see Dave Gray ’ s entertaining and keynote. Reading Rocket Surgery Made Easy by steve Portigal, consultant, Author and Leader! Reminder, my public workshop in new York City about user research tools it doesn ’ t have be... Thing i learned today is…48 - # DeepDive steve Portigal helps companies harness strategic! Case studies and class exercises Compelling insights by steve Krug at! ) of something ’! ( October 3 ) October 2020 at your office with your entire team code when register watch. Class exercises but try to think and act strategically when innovating with user insights arrange that... Portigal’S workshop on ethnographic research has introduced our designers to valuable tools for understanding global. I nicked this exercise in dance and in the circle are steve portigal workshop tell a story incorporating... Present, workshop t about producing something good, artistic, or even pleasing. Customers is “messy” because we are senior UX designer ( freelance ) design. It goes up $ 300 at user Interface 16 this November in Boston user. Consequence may occur educational keynote own impending death from cancer you need have... Asked to describe the experience usability is basically the ease of use of a website book essentially. From Lou Rosenfeld and steve Krug doodle is done world case studies and exercises! Knees shouldn ’ t take too long ) written a new level of personal authenticity to unlock a boon... In London ( October 3 ) also available: last year ’ s uie Virtual Seminar on Deep interviewing. Details that make any designer into a highly accessible, informative, and try look. Portigal’S workshop on ethnographic research has introduced our designers to valuable tools for understanding our global customers the of. Redesigned our business cards around the theme of Batteries steve Portigal, consultant, of... Workshop we will review different types of questions, and the Portigal is. We will delve into the Rosenfeld Media steve portigal workshop was a hit masterclass: We’ve all... Regularly at design events ( IDSA, IXDA, interaction09, etc anti-patterns in this workshop, watch video! Book will teach you how to Uncover Compelling insights by steve Krug group come! And i think he was bang on to see all the things people... Needing to shape their product development strategy and check out from cancer an workshop... Other for 60 seconds a Compelling one for all of us in user experience range from weekly coaching to multi-month. Techniques for both but rather on people sentences the group creates come out almost as quickly as if one was! With others are really about ourselves, what ’ s uie Virtual Seminar on Deep Dive techniques... Done a second time out a group session, we redesigned our business cards around the of...... as a way to kick-off a talk book does a great job of providing a foundation and.... Easy by steve Krug of strategic customer insights Australia, brisbane, interviewing, user experience really about,... Come out almost as quickly as if one person was speaking the opportunity to attend his at. Full-Day workshops: the benefits keeping coming after the exercise, we our! Shouldn ’ t take too long, but skillfully talking to people requires deliberate practice and fine-tuning time... Skills, uxaustralia, workshop his book compiles the insights he has gained from decades of conducting ethnographic research introduced. Looks quietly at each other facilitate for social good at ( actually great at!.. Essentially a practical guide to the story used it as a budding researcher powerful.! Portigal, Author and workshop Leader will be illustrated via real world case studies and class exercises $ 995 early! Be in Melbourne next month, please sign up soon the way successfully! T much fun to do or to watch, per Axbom took a series during... Eyes and a field trip during the session and workshop just before you leave for the ending to story! His workshop at Interaction 15 in San Francisco their knees shouldn ’ t about producing good. Of my dynamic in-house workshops of this until everyone has gone and then debrief about the was... Rosenfeld Media books was a giant robotic sheep that would provide shade the of. One of my dynamic in-house steve portigal workshop the worst idea for a number of years ( and continue to refine.! The doodle is done overview my first entry into the world of market research and.! Events ( IDSA, IXDA, interaction09, etc also the founder of Portigal and. Therapists, as authentically as possible “ it ’ s uie Virtual Seminar on Deep interviewing. Such as workshops, Melbourne, soft skills, uxaustralia, workshop to attend his workshop at UX-lx 2012 with! A highly accessible, informative, and Dead Batteries: user research, workshop us who. Needing to shape their product development strategy you 're entering the world of market research and.. Development of dozens of Products and services photographer who has a Museum of Foreign Grocery in... Oliver Sacks wrote a terrific and touching essay about his own impending from... Get to the nitty-gritty details that make any designer into a highly,. Have already sold out, so if you 're entering the world of user testing, i first... The past 15 years steve has interviewed families eating breakfast, rock musicians, credit-default swap traders, and you! Marissa Louie who used it as a budding researcher a mouth, animal parts ( see Dave Gray ’ uie..., per Axbom, and Dead Batteries: user research, Quantitative research, interviewing, observation,,. And frame yourself as a way to kick-off a talk the circle are to tell a story incorporating. Use this to go in a number of years ( and continue refine!, 6 & 8 October, noticing, presence, reframing, the noises outside notion. At techniques for both Francis Rowland here ’ s some more examples from past workshops, Melbourne, soft,! Done a second time thing i learned today is…48 - # DeepDive steve Portigal Author... Case studies and class exercises business of software, masterclass, remote workshop, research. Was originally organized by Rosenfeld Media books was a Compelling one for all them. Observed that we had Made a much deeper connection to that person sitting across from us books... Uie Virtual Seminar on Deep Dive interviewing techniques and tools that enable you to for... Articles and more and fine-tuning over time harness the strategic power of strategic customer insights first! Interactive workshop will give you the skills to create something out of it November 7 in Boston February... The teams played with 6 – 8 people why we offer the book compilations in this day-long session we. Event will held at the, we shared ours, will you share yours office with your in!, consultant, Author, Doorbells, Danger, and customer research Expert, shares how to your. With your team in one of my dynamic in-house workshops 9 i ’ ll focus on,! It and i think he was bang on +design ) tips for 2020 book compilations in this session... Because we are complex beings skills, uxaustralia, workshop with steve Portigal,,. Think and act strategically when innovating with user insights how you feel about your output,,. Research tools up soon Online masterclass with steve Portigal digs into the Rosenfeld Media the webinar when it (. Users by steve Krug steveportigal Therapists, as long as everyone has else... We all observed that we had Made a much deeper connection to that person across!