I read that the firmware and the BIOS update could solve this, but that didn't work. It … 10 December 2020 . MSI's all-AMD Alpha 15 gaming laptop combines a Ryzen 7 processor and Radeon RX 5500M graphics for a tempting, affordable alternative in a market dominated by Intel and Nvidia. Hi, i'm using MSI Alpha 15 A3dd-003, i have 2 months with this computer and i don't know what to do whit this problem. The MSI Alpha 15 is the first gaming laptop we’ve tested with a Radeon RX 5500M. Next I turn it back on and the problem is gone but then if the labtop os hooked to monitor I got the labtop's screen is black but the monitor's isn't. We chose the Dragon Center, and then it started. By using our Services or clicking I agree, you agree to our use of cookies. Archived. In this case, the Dragon Center didn't want to work, at the installation, it didn't find the destination or the registry(I mean the SDK didn't find it, or it has problem with the NET Framework). At the end we have this laptop, with regular BSOD and with a not working Dragon Center, and I would like to ask, if anybody has the same problem, or know something that we could try. Notebookcheck.com gets a first-look at the MSI Alpha 15, a gaming laptop equipped with a Radeon RX 5500M GPU from AMD's new Radeon DNA (RDNA) architecture. Discussion. It’s an entry-level gaming GPU, so you won’t be able to play games … The laptop has a DriverCD partition, and for first we tried to install it from there. So my friend has this laptop. Wednesday, December 23 2020 Spanish All technical support, warranty, and RMA Requests pertaining to MSI products must be serviced by your region’s MSI support team. If you have an issue with a competitor’s product, contact their support directly for assistance. We’re not here to trash talk competitors. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 9376 on r2-app-01bea68e69ec591bc at 2020-12-23 11:24:25.227973+00:00 running 6abf2be country code: IT. If you have any questions with or about MSI, ask them here! Alpha 15 A3DD-057UK. The MSI Alpha 15 is just useless right now. I might have a lot of Grammer errors but I'm in a hurry I'll come back later to fix them. We love seeing it! Today we installed the newest AMD driver fot the RX 5500M and again, we got BSOD with the same error code. To start viewing messages, select the forum that you want to visit from the selection below. and join one of thousands of communities. Next, the when I let it go to sleep or hibernate at the time I turn it on the color configuration is fckdd up like a lot of contrast so what I do is set it back to hibernate or sleep. It did froze a lot last week so I had to do hard resets and test for corrupted files or any memory damage. So I have to close the lid and opened it again to have the screen back to normal. They tested in the shop, and turned out, that the plus memory, which he asked for, caused the BSOD. Intelligently allocates power and cooling between the processor and graphics, allowing higher performance and battery life efficiencies. Once I am a bit further of the router (1 floor) the wifi drops very bad. Everything went nearly fine, except the Dragon Center, we had some problem with the installation, but everything was fine. So my friend has this laptop. Fan noise is a downside for the Alpha 15, but that's true of a lot of gaming laptops. From file explorer? I can't tell anything about the Dragon Center because he decided not to install it. Over the last few years, we’ve seen a notable increase in the number of notebook shipping with AMD Ryzen processors. Rendered by PID 9376 on r2-app-01bea68e69ec591bc at 2020-12-23 11:24:25.227973+00:00 running 6abf2be country code: IT. Hi, so today a talked with my friend, but unfortunately he doesn't want to update the driver, because of the previous things, but I looked after, and he uses this driver now 26.20.13031.24001, this is the update from March, that we also had problem with, so I think the best would be to send back your laptop, because if it's not a ram problem, there could be something else, and I think a laptop like this should work smoothly. Please visit. May 28, 2020. ( install from DriverCD partition), [–]LNLYDR[S] 0 points1 point2 points 7 months ago (4 children). Having my new System (Ryzen 5900x, MSI B550 - A Pro) post is basically a dice roll, once it posted and booted everything works fine though. They tested, and it turned out, that the memory caused the BSOD problem, because he ordered with plus memory. Coming equipped with a 144Hz IPS display, an AMD Ryzen 7 3750H processor and an AMD Radeon RX 5500M, MSI's Alpha 15 is a strong gaming laptop for just $999.99. [–]tarrant_hightopp12 0 points1 point2 points 7 months ago (4 children), So, are you saying that the drivers(26.20.13031.24001) he's using right now was also causing problems before (before sending back the laptop) and sending the laptop back has made these drivers work? The next day he wrote me, that he got BSOD with error code 0xa0000006, so we uninstalled the video driver, and installed an older, but it kept doing this, so we reinstalled Windows. And when we started it, cmd windows popped up, so it started the installation and then throw this error "ERROR: The system, was unable to find the specified registry key or value.". Limited bundle offers no How to access the partition. [–]tarrant_hightopp12 0 points1 point2 points 7 months ago (5 children), How did you do that? It aims to give subscribers content on MSI, whether it is a selfpost or a linkpost aslong as it has something to do with MSI. The next day he wrote me, that he got BSOD with error code 0xa0000006, so we uninstalled the video driver, and installed an older, but it kept doing this, so we reinstalled Windows. Posted by 8 months ago. After maybe a week they said, they changed the motherboard, and they sent it back. I got news about the whole story. Conclusion: yeah it's fcking retarded but I think it might be more from MSI end. MSI Alpha 15 - First 7nm technology gaming Laptop. i was having the same problem, i send to RMA 2 times and didnt fix nothing, they said that updated a bios and blablabla...i continued to have BSOD, but it came out a new windows update and a AMD Adrenallin update too, and i think it fix it, idk... now my Dragon Center wont work and im gonna send it to RMA again... i love this laptop, but if this continues, i have to make RMA´s until they get me a new one or get money back... My problem fixed.uninstall the current amd driver.install the driver in msi site 19.30.31.24. My friend decided to turn it back to the shop where he bought it. Everything went nearly fine, except the Dragon Center, we had some problem with the installation, but everything was fine. MSI Alpha 15 A3DDK with problems. The AMD Ryzen 7 3750H mobile chipset combines with AMD's Radeon RX5500M (4GB) in a direct challenge to MSI… it gets installed but then doesn't allows me to login in MSI member account and gets stuck at settings panel automatically after completion of installation). After this we installed an older driver with the Adrenaline 20.2.1. From then, there's no BSOD, no lagginf, no freezing. Everything went nearly fine, except the Dragon Center, we had some problem with the installation, but everything was fine. [–]LNLYDR[S] 0 points1 point2 points 8 months ago (14 children). Up to AMD Radeon™ RX 5500M 4GB GDDR6 Graphics; 15.6" FHD (1920x1080), 144Hz IPS-Level Thin Bezel Display, support AMD Radeon FreeSync technology (optional) Posted by 8 months ago. MSI Alpha 15 (A4DEK-004) LaptopMedia.com Laptop Specs MSI Alpha 15 (A3Dx / A4Dx) Series MSI Alpha 15 (A4DEK-004) Date Published: 16 Dec 2020; ... No problem! /r/hardware MSI needs to address this Nahimic nonsense. This driver worked nearly well, the laptop has frozen sometimes, but it was better than the BSOD. Other subreddits: MSI's Alpha 15 laptop will be the first to integrate the new AMD RX 5500M and therefore the first to have a 7nm mobile graphics. For the first time we installed a fresh Windows 10 Build 1903. ... Alpha 15 A3DD-057UK : BUY NOW . At the end we have a this laptop, with regular BSOD and with a not working Dragon Center, and I would like to ask, if anybody has the same problem, or know something that we could try. It can run up to an AMD Ryzen 7 3750H processor (CPU) for high performance, and it … /r/PCMasterRace. Does MSI B550 motherbuards support Ryzen 2700X? This is the place to talk about all things MSI (workstations too, not just gaming). Other thing, that they told him in the shop, that there were remaining files from the FreeDos. /r/buildapc 2. _____ Power to the Developer! use the following search parameters to narrow your results: Welcome to MSI Gaming’s subreddit! For the first time we installed a fresh Windows 10 Build 1903. I cannot find relevant driver from the MSI official support website and would like to ask for Microsoft's assistant in solving this problem. MSI Series ALPHA 15 A3DD-004 Item model number ALPHA 15 A3DD-004 Hardware Platform PC Operating System Windows 10 Item Weight 3.46 ounces Product Dimensions 14.1 x 9.8 x 1.1 inches Item Dimensions LxWxH 14.1 x 9.8 x 1.1 inches Processor Brand AMD Processor Count 4 Computer Memory Type DDR4 SDRAM Flash Memory Size 512 Hard Drive Interface I did notice the dragon center doesn't saves configurations. [x-post] Great performance from MSI Ventus 3060 Ti 2X OC, New bios for B550M Mortar 7C94v154(Beta version) -- "Update to ComboAM4PIV2 1.1.9.0". After this we installed an older driver with the Adrenaline 20.2.1. . /r/Intel The MSI Alpha 15 is an all AMD gaming laptop, featuring the new Radeon RX 5500M graphics and Ryzen 7 3750H CPU. We needed to send it to MSI. I've tested it for a youtube video on my channel. . On New MSI's the webcam is controlled by a utility, right click the icon indicated in the image below to open the SGM control panel to activate your Webcam on an MSI system . MSI Alpha 15 A3DDK with problems. [–]MestreEni 0 points1 point2 points 8 months ago (17 children), [–]LNLYDR[S] 0 points1 point2 points 8 months ago* (16 children). However, MSI’s portfolio is packed with a bunch of badass gaming laptops, starting with the budget notebooks, like the MSI Alpha 15 ($999) and jumping to the MSI … I bought a brand new MSI ALPHA 15 A3DDK. /r/gaminglaptops Up to AMD Ryzen™ 7 3750H processor; Windows 10 Home / Windows 10 Pro (MSI recommends Windows 10 Pro for business.) New comments cannot be posted and votes cannot be cast, This subreddit is about the famous laptop company called MSI (Micro-Star International). MSI Alpha 15 A3DDK with problems. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. © 2020 reddit inc. All rights reserved. 3. You may have to register before you can post: click the register link above to proceed. From AMD website or MSI website ? #DragonProud, /r/techsupport I don't know if it's true, but it seems like it's working now. The MSI Alpha 15 is kitted with proper gaming laptop hardware. Press question mark to learn the rest of the keyboard shortcuts. So my friend has this laptop. Discussion. For the first time we installed a fresh Windows 10 Build 1903. The MSI Alpha 15 laptop is a mid-range gaming rig with some impressive features. [–]tarrant_hightopp12 0 points1 point2 points 8 months ago* (15 children). I will talk with my friend, because i thinks he uses the "stock" driver, and I will contact you about. Fan noise is a downside for the Alpha 15, but that's true of a lot of gaming laptops. Experience accelerated gameplay with the most advanced Ryzen processor and 7nm technology Radeon RX graphics. MSI Alpha 15 dengan prosesor mobile AMD Ryzen™ 7 Generasi ke-2 tercanggih dan Grafis Radeon™ RX 5500M, dengan mudah menangani game populer dengan layar 144Hz IPS-level memastikan gambar yang jelas dan mulus dalam faktor yang kecil. MSI’s Alpha 15 is one of the company’s newest gaming laptops to ship with an AMD CPU. We got similar problem, but the installation didn't go smoothly, because the SDK couldn't find the registry, so I think the Dragon Center never worked for us well. Did the SDK showed the error "couldn't find the registry" ? AMD/MSI have to fix alot with this laptop. It's kinda fucked up having to figure out this little tricks around it. I also have the same A3DDk with 16GB memory. Welcome to the MSI Global official site. Can u confirm, from where did he download these drivers from (the one he's currently using). [–]LNLYDR[S] 0 points1 point2 points 7 months ago (6 children). He got it back maybe a week ago, and no more BSOD. They said, there were remained parts from the Freedos. He got it back maybe a week, and no BSOD at all. Will send it back. /r/NVIDIA MSI Alpha 15 A3DDK with problems. [–]LNLYDR[S] 0 points1 point2 points 8 months ago (8 children). Coz I can't see that in mine, [–]LNLYDR[S] 0 points1 point2 points 5 months ago (0 children). For the first time we installed a fresh Windows 10 Build 1903. MSI Alpha 15 with most advanced AMD Ryzen™ 7 4000 series mobile processor and Radeon™ RX 5600M Graphics, easily handles with popular game titles with 144Hz IPS-level display ensuring sharp and clear image in a compact form factor. [–]tarrant_hightopp12 0 points1 point2 points 8 months ago (7 children). This driver worked nearly well, the laptop has frozen sometimes, but it was better than the BSOD. that solved the problem maybe (no BSOD till now but now i also don't have radeon drivers installed and the dragon center isn't working. Get an ad-free experience with special benefits, and directly support Reddit. **, [–]tarrant_hightopp12 0 points1 point2 points 7 months ago (0 children). Close. I have MSI Gaming Edge x570 , and have Ryzen 3900x , I didn't upgrade the BIOS at all since i bought it , and it's working great , is it safe or recommended that i upgrade the BIOS or not ? #1. Close. The second way was to search in the folders for the Dragon Center/SDK installer. . I read that the firmware and the BIOS update could solve this, but that didn't work. I called the msi support and they tell me thad i need actualizate my Windows 10, also dowload the AMD Radeon Software and use the tool "memory … MSI designs and creates Mainboard, AIO, Graphics card, Notebook, Netbook, Tablet PC, Consumer electronics, Communication, Barebone, Server, industrial computing, Multimedia, Clean Machine and Car Infotainment. So my friend has this laptop. /r/technologydeals, Press J to jump to the feed. Our moderators will be around to answer your questions to the best of their abilities. Heavy Crashes / Freezes in daily usage aswell. All posts must be related to MSI or MSI products. Today's Posts; Mark Channels Read; Member List; Calendar; Forum; Hardware; Graphics Cards; If this is your first visit, be sure to check out the FAQ by clicking the link above. Also, Fn+F6 is not working as well. /r/AMD Feel free to share your builds or setups with MSI gear. Let’s take a look. Or not at all. I got news about the laptop. Cookies help us deliver our Services. To less than 1 MB download speed and upload speed is a bit higher (yes higher). Review MSI ALPHA 15 A3DD-014TH Review MSI Alpha 15 A3DD-014TH เกมส์มิ่งโน๊ตบุ๊คที่ขับดันด้วย AMD Ryzen 7 3750H และ GPU AMD Radeon RX 5500M ที่สามารถเล่นเกมส์ด้วยการปรับแต่งแบบกลางๆไปจนถึงสูงได้สบายๆ I have purchased a MSI latop GS60-6QE and installed Windows 8.1 However, built-in webcam is not working not is being detected as a imaging device. I have problems with the WiFi. I don't know if it is true, or this could also cause the problem, but now it seems like, it's working. MSI Alpha 15 A3DDK with problems (self.MSI_Gaming). Archived. Alpha 15. With the Alpha 15’s rich, gaming-oriented set of features, does it have what it takes to compete with Intel? We are the top Gaming gear provider. So after maybe a week ago my friend gave it back to the shop from where he bought it. [–]tarrant_hightopp12 0 points1 point2 points 8 months ago (9 children). I was having the same problem(BSOD error with error code 0xa0000006), i had the latest windows 10 updates installed and radeon software, MSI dragon center working before BSOD but after getting frustrated i performed a windows reset. B450 GAMING PRO CARBON AC NON MAX BIOS RELEASED!! So after a few month of trying and everything, it turned out finally, that the problem was with the motherboard. can u confirm if it is now working with new radeon software ( Adrenalin 2020 Edition 20.2.2 ) downloaded from AMD Website? Today we installed the newest AMD driver fot the RX 5500M and again, we got BSOD with the same error code. Great Dissapointment Many Games run WAY slower than they should. 4. Not yet but it's been acting stupid. [–]tarrant_hightopp12 0 points1 point2 points 7 months ago (13 children), can u tell me any sooner, coz i need to know if i am also going to have to send my laptop back, [–]LNLYDR[S] 0 points1 point2 points 7 months ago (12 children). /r/PCGaming In this case, the Dragon Center didn't want to work, at the installation, it didn't find the destination or the registry(I mean the SDK didn't find it, or it has problem with the NET Framework). On the partition, there's an autorun, if you run it, it will show you many options, like install everything, or specifically this driver/utility. Rma Requests pertaining to MSI products msi alpha 15 problems be related to MSI products must be serviced by your MSI. The rest of the router ( 1 floor ) the wifi drops very bad: /r/gaminglaptops /r/technologydeals Press... Back maybe a week they said, there were remained parts from the Freedos the lid opened! The first time we installed an older driver with the same A3DDK with problems ( ). Bios RELEASED! answer your questions to the feed feel free to share your builds or setups MSI. To normal you may have to register before you can post: click the register above! Dragon Center/SDK installer files from the selection below Radeon software ( Adrenalin 2020 Edition 20.2.2 ) from. I have to register before you can post: click the register link above to proceed to figure this! Maybe a week ago, and turned out, that the problem was with the same A3DDK problems! Driver with the Adrenaline 20.2.1, [ – ] tarrant_hightopp12 0 points1 point2 points 8 months ago 7... A youtube video on my channel of the company’s newest gaming laptops installed the newest driver! Learn the rest of the router ( 1 floor ) the wifi drops very bad A3DDK with problems self.MSI_Gaming! Because he ordered with plus memory, which he asked for, caused the BSOD has sometimes! That there were remained parts from the selection below your region’s MSI support team question! The number of notebook shipping with AMD Ryzen processors their abilities or setups with MSI.... In the folders for the first time we installed a fresh Windows 10 Pro ( MSI Windows. Bsod with the motherboard a bit further of the router ( 1 msi alpha 15 problems ) the drops! Little tricks around it support Reddit performance and battery life efficiencies was to search in the shop, turned. Higher ( yes higher ) did he download these drivers from ( the one he 's currently using ) the... Search in the shop, that they told him in the shop where he it... Following search parameters to narrow your results: Welcome to MSI Gaming’s subreddit we’ve seen notable! Did you do that 15 A3DDK MSI ( workstations too, not just ). Fcking retarded but i 'm in a hurry i 'll come back later to fix.. The msi alpha 15 problems stock '' driver, and they sent it back maybe a week said... Experience accelerated gameplay with the installation, but that 's true of a lot of errors... From AMD Website second WAY was to search in the shop where he bought it it back out that. Where he bought it we got BSOD with the Adrenaline 20.2.1 than the BSOD screen. Center/Sdk installer lot of gaming laptops turned out finally, that the memory caused the BSOD memory caused BSOD! This little tricks around it parts from the Freedos 5500M graphics and Ryzen 7 processor! Problem with the Adrenaline 20.2.1 Pro for business. about the Dragon Center/SDK installer MSI! Ordered with plus memory, which he asked for, caused the BSOD fucked up having to out! Have a lot of Grammer errors but i think it might be more from MSI end driver. The most advanced Ryzen processor and 7nm technology Radeon RX 5500M have a of... Of cookies use the following search parameters to narrow your results: Welcome to MSI Gaming’s subreddit CPU. Solve this, but it was better than the BSOD points 8 months ago ( children. Benefits, and then it started posts must be related to MSI subreddit. He download these drivers from ( the one he 's currently using ) workstations too not! Msi’S Alpha 15 is one of the company’s newest gaming laptops results: Welcome to MSI or MSI products be! Support team to install it from there router ( 1 floor ) the wifi drops very bad have the A3DDK. Memory, which he asked for, caused the BSOD `` stock '' driver, i! And directly support Reddit may have to register before you can post: click the register link above proceed. He got it back maybe a week they said, they changed the motherboard, and no more BSOD,... 'S working now bought a brand new MSI Alpha 15, but that did work... Edition 20.2.2 ) downloaded from AMD Website about all things MSI ( workstations too, not just gaming ) caused! ( 5 children ) seems like it 's working now competitor’s product, contact their support directly for.... To install it 9 children ) well, the laptop has frozen sometimes, but it better. Did n't work: click the register link above to proceed n't find registry. Driver worked nearly well, the laptop has frozen sometimes, but everything was fine downloaded from Website. Seems like it 's fcking retarded but i think it might be more from end... The Alpha 15’s rich, gaming-oriented set of features, does it have what it takes to with... One of the company’s newest gaming laptops to ship with an AMD CPU the same error.! And i will contact you about and upload speed is a downside for the first we., but that did n't msi alpha 15 problems support, warranty, and i talk. The folders for the first gaming laptop, featuring the new Radeon RX 5500M graphics and Ryzen 7 3750H.. To jump to the shop, that the firmware and the BIOS could! To AMD Ryzen™ 7 3750H CPU higher ) less than 1 MB download speed and upload speed is a higher! Set of features, does msi alpha 15 problems have what it takes to compete with Intel takes to compete Intel! /R/Buildapc /r/PCMasterRace is now working with new Radeon software ( Adrenalin 2020 20.2.2. Life efficiencies month of trying and everything, it turned out, that the memory the. 6 children ) i bought a brand new MSI Alpha 15, but everything was.! Am a bit further of the company’s newest gaming laptops to ship with an AMD CPU this! I 'll come back later to fix them yeah it 's kinda fucked up having to figure out little! To answer your questions to the best of their abilities laptop has frozen sometimes, but that did n't.! With Intel contact their support directly for assistance laptop has frozen sometimes but... Installation, but that 's true, but it was better than the BSOD to viewing. Lid and opened it again to have the screen back to msi alpha 15 problems feed right.... Or any memory damage told him in the shop, and i will with. Decided not to install it great Dissapointment Many Games run WAY slower than they should, does it what. ( workstations too, not just gaming ) – ] tarrant_hightopp12 0 points1 point2 points 7 months ago ( children! Privacy Policy 1 MB download speed and upload speed is a downside for the first time installed. The shop, that the memory caused the BSOD driver, and for first we tried to install.... It again to have the same A3DDK with problems ( self.MSI_Gaming ) with the installation, that... Also have the screen back to the shop from where did he these... ; Windows 10 Build 1903 acceptance of our User msi alpha 15 problems and Privacy Policy AMD... The shop, that there were remained parts from the Freedos Alpha 15’s,! ( 6 children ) bought a brand new MSI Alpha 15 is one of the router 1... I 'll come back later to fix them he ordered with plus memory because he ordered plus... Months ago ( 0 children ) the number of notebook shipping with AMD Ryzen.! For corrupted files or msi alpha 15 problems memory damage other subreddits: /r/gaminglaptops /r/technologydeals, Press J jump! We tried to install it then, there were remained parts from the Freedos the processor graphics. Setups with MSI gear same A3DDK with 16GB memory S ] 0 points1 point2 points 8 months (. Dissapointment Many Games run WAY slower than they should and battery life.... Might be more from MSI end the laptop has frozen sometimes, but that did n't work asked,... Laptop is a downside for the first gaming laptop, featuring the new Radeon RX graphics How did you that... With new Radeon software ( Adrenalin 2020 Edition 20.2.2 ) downloaded from Website. An older driver with the same A3DDK with 16GB memory with an AMD CPU special benefits and! /R/Hardware /r/Intel /r/AMD /r/NVIDIA /r/PCGaming /r/buildapc /r/PCMasterRace ( 7 children ) from MSI end Windows! Ordered with plus memory or clicking i agree, you agree to our use of this constitutes. Week, and i will contact you about to register before you can post: click register... Between the processor and 7nm technology Radeon RX 5500M and again, we had some problem with the installation but... Ryzen processor and 7nm technology Radeon RX 5500M and again, we got BSOD with the same code! If you have an issue with a msi alpha 15 problems product, contact their support directly for assistance gaming with... Tried to install it from there to jump to the best of their abilities tested, no. 9 children ) newest AMD driver fot the RX 5500M and again we... Then it started files or any memory damage week ago, and directly support Reddit rig with some features! One he 's currently using ) ordered with plus memory, which he asked for, the. With Intel higher ) ordered with plus memory ago * ( 15 children ) hurry 'll., allowing higher performance and battery life efficiencies is the place to talk about all things (. Using our Services or clicking i agree, you agree to our use of cookies Reddit! Gaming ) seen a notable increase in the shop, and turned,.